Golden Designs Dynamic Lugano Elite 3-Person Ultra Low EMF FAR Infrared Sauna
Golden Designs Dynamic Lugano Elite 3-Person Ultra Low EMF FAR Infrared Sauna
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Experience the ultimate in luxury and wellness with the Dynamic Lugano Elite Sauna, designed for three-person comfort. Constructed from eco-friendly Canadian Hemlock wood, this sauna combines natural elegance with PureTech™ Ultra Low EMF FAR Infrared technology (3–5 mG at 2–3 inches) to provide safe, deep-penetrating heat for relaxation, detoxification, and stress relief.
The Lugano Elite is ideal for indoor use, including basements, master baths, walk-in closets, or fitness rooms. With chromotherapy lighting, Bluetooth/MP3 audio system, and interior/exterior LED controls, it delivers a fully immersive spa experience in the comfort of your home.
Key Features
- 3-person capacity – spacious and comfortable
- 9 PureTech™ Ultra Low EMF FAR Infrared Carbon heating panels:
- 3 rear wall, 2 on each side wall, 1 under bench, 1 floor board
- Ultra Low EMF: 3–5 mG at 2–3 inches from panels
- Premium Canadian Hemlock wood construction
- Bronze-tinted tempered glass door and side windows
- Interior chromotherapy lighting system + Red Light Therapy feature
- Exterior accent lighting for modern aesthetics
- Interior & exterior LED control panels
- Bluetooth & MP3 auxiliary connection with built-in speakers
- Temperature range: Ideal 118°F–132°F (can heat up to 140°F)
- Roof vent for airflow
- Clasp-together assembly for simple installation
- Indoor use only
Specifications
- Capacity: 3 Person
- Exterior Dimensions (W x D x H): 60″ x 45″ x 75″ (roof overhang: add 4.3″)
- Interior Dimensions (W x D x H): 57″ x 41″ x 69″
- Heating Panels: 9 PureTech™ Ultra Low EMF FAR Infrared Carbon Panels
- Door & Glass: Bronze-tinted tempered glass + side windows
- Lighting: Interior chromotherapy system + Red Light Therapy
- Music System: Bluetooth & MP3 Aux with built-in speakers
- Control Panels: Interior & exterior LED digital controls
- Temperature Range: Ideal 118°F–132°F, max 140°F
- Electrical Requirement: 120V / 20 amp (consult certified electrician)
- Assembly: Clasp-together design
- Weight: 435 lbs.
- Shipping Weight: 490 lbs.
- Shipping: Ships in 3 boxes
Warranty
5-Year Limited Warranty – Golden Designs, Inc. warrants the wood, structure, heating elements, and electronics against defects in material and workmanship from the original date of purchase.
Shipping details and delivery times to help you shop with confidence.
Where We Ship
We ship only within the United States.
Shipping Costs
Shipping is free on all orders. There are no extra charges at checkout. Prices include all taxes and fees.
Business Hours & Order Processing
- Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM EST
- Order Cutoff Time: Orders placed after 6:00 PM EST will begin processing the next business day.
- Processing Time: 1 to 3 business days to prepare your order for shipment.
Shipping & Delivery Time
- Shipping Carriers: USPS, UPS, or FedEx
- Transit Time: 3 to 4 business days for delivery after shipment.
- Total Estimated Delivery: 4 to 7 business days from order placement (processing + shipping).
Tracking Your Order
You will receive a tracking number via email within 24 to 72 hours after your order ships. Use it to track your package on our website.
Delays & Exceptions
Occasional delays can happen due to weather, carrier issues, or high order volume. If your order is significantly delayed, please contact us.
Contact Us
If you have any questions about shipping, please reach out:
- Email: Support@amiralpro.com
- Phone: (888) 900-9074
We typically respond within 24 business hours.
Cancellation Policy
You have the option to cancel your order and receive a full refund before it has been shipped. Once your order has entered the shipping process, cancellation is no longer possible. In such cases, please wait for your parcel to arrive and then follow our standard return procedure.
Returns and Exchanges
Most items in new and unused condition are eligible for return or exchange within 30 days from the date of receipt.
- Contact Customer Service: Email Support@amiralpro.com with your order number, the item(s) you wish to return, and the reason.
- Receive Instructions: We’ll provide detailed return instructions and the return address.
- Package Your Items: Carefully pack the item(s) in their original packaging, including all accessories and documents.
- Ship Your Return: Ship the package back as instructed. Unauthorized returns will not be accepted.
Return Conditions
- Return request initiated within 30 days of delivery.
- Item is unused and in original condition.
- Original packaging, tags, and labels included.
- Receipt or proof of purchase is required.
- Do not return items directly to the manufacturer.
Return Charges
- Our Mistake: If the return is due to our error (e.g., wrong or defective item), you get a full refund and we cover return shipping.
- Buyer’s Remorse: If the return is due to a change of mind or preference, you’ll receive a full refund, but return shipping is at your expense. No restocking fees apply.
Refunds
- Processing Time: Refunds are typically processed within 10 business days of receiving the returned item and its acceptance.
- Refund Method: The refund will be issued to your original payment method.
Late or Missing Refunds
- Recheck your bank account or statement.
- Contact your bank or card issuer; sometimes there’s a delay.
- If you’ve done this and still haven’t received your refund, contact us at Support@amiralpro.com.
Sale Items
Sale items are eligible for return and refund under the same conditions as full-priced items.
Exchanges
We accept exchanges. The fastest way to get the item you want is to request a return for the item you have, and once accepted, place a separate order for the new item. To exchange, contact Support@amiralpro.com and we’ll assist you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at Support@amiralpro.com or (888) 900-9074 with details of the product and the defect. We will provide instructions on how to return the item and will cover all associated return shipping costs. Upon receipt and inspection, we will either send you a replacement or issue a full refund, as per your preference.
Contact Us
If you have any questions or would like to start a return, contact us:
- Email: Support@amiralpro.com
- Phone: (888) 900-9074
We typically respond within 24 hours.
